Our Guarantee

Professional Attention, Professional Care

 

Our Quality Control involves from materials sourcing to delivery. Products are streamlined into a system and the quality of the products will be double checked. And we will send you TEST REPORT for every item.







Testing Your Products

 

Even though we are trusted manufacturers of quality items for your specific order all products go through an exhaustive QC procedures.

And we have high requirements on the products: only 80 percent of initially selected products are given our stamp of approval.

Did we get your order right? Before we begin pack, we do a thorough check.

Our own Quality Control team then gives your product another inspection, inside and out, following strict protocols and requirements.

If the product meets our standards, we give it our stamp of approval. It‘s now ready to be shipped off to you!

    


Packing Your Products


Our packaging and delivery team run like clockwork, even if we do say so ourselves. Items are always carefully inspected for any manufacturing and design defects before they‘re shipped off to ensure that the item you select on the internet is the same thing you receive from our courier. Our team members check order slips with the original online purchase confirmation, and then review the product pulled from the shelf to make sure it checks out with the product listed.

Then, and only then, does the team move on to package the order, doubling-up (and often more) on the bubble wrap and tape. Next, it‘s out the door in safe hands with our trusted and verified couriers.


Tracking Your Products


Once your product leaves our doors, we are still here to help. Customer Service team is always working behind the scenes to address your every need and query. We track your shipments and are available at your convenience to answer any questions, whether by live chat or through My Orders tickets. No matter what the issue is, we‘re always here to serve you.




If you have any questions or suggestions, please contact us at:

Shenzhen Letine Technology Co.,LTD

Factory Add.: 2nd Floor,No.5 Building,Dongwu Industrial Park,Donghuan 1st Road,Longhua New District, Shenzhen

Email: letine@letine.com